How to contact GiftyGo

Here are the different ways to get in touch with us for your queries and concerns.

Before reaching out to us, please take a moment to check our FAQs page. You might find the answer to your question there. If not, our online chatbot is available to assist you 24/7.

If you still need help, please don't hesitate to contact us by sending an email to

Alternatively, you can fill out the form below, and one of our customer service representatives will get back to you as soon as possible.

Contact form

Our business operates from 10:00 to 17:00 on weekdays, from Monday to Friday.

Please take note that we remain closed during weekends, on Saturdays and Sundays, as well as on bank holidays.

Kindly be advised that during peak periods, we may receive a high volume of emails, and as a result, it may take up to 24-48 hours to receive a response. We appreciate your patience and understanding.

Thank you for choosing our GiftyGo. We look forward to assisting you!